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trust, conflict, effectiveness
army crew team
9
Other
Undergraduate 3
10/13/2009

Additional Other Flashcards

 


 

Cards

Term
Task conflict
Definition
disagreement about priorities, alternatives, task strategies
Term
affective conflict
Definition

interpersonal incompatibilities characterized by annoyance, tension & frustration

 

never beneficial; leads to disengagement

Term
team identity
Definition
knowledge that one is part of a given team together with some emotional significance of group memebership
Term
trust
Definition
allowing yourself to be vulnerable beacuase you have confidence in others behavior and intentions
Term
team trust
Definition
trust based solely on membership in the team
Term
inter-group rivalry
Definition
competition with other teams ususally linked to strong team identification
Term
status difference
Definition

create clear performance expectations; disruptive consequences when these are not met

 

to protect esteem, members blame others and distance themselves from underperforming team

Term
Maintaining constructive conflict
Definition
  1. focus on the facts
  2. develop multiple alternatives to enrich the debate
  3. create and emphasize common goals
  4. inject humor
  5. maintain a balanced power structure
  6. resolve issues using consensus with qualification
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