Term
Recruiter Development Boards are held when? |
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Definition
During the recruiters 3rd month of production and anytime afterword as needed
4.3-2 |
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Term
What must the final recommendations be from a RDB? |
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Definition
Satisfactory and Unsatisfactory (requires a training track within two days to help qualify by the 6th month of production)
4.3-2 |
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Term
A RQB is held when? What are the recommendations? |
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Definition
No later than the 6th month of production.
Recommendations must be qualified, failed with only limited improvement needed to qualify by their ninth month, unsatisfactory with formal counseling required and a detailed POA&M
4.3-2 |
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Term
An REB is held when and what are the recommendations? |
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Definition
for those who fail to pass the RQB by their 9th month of production or who successfully pass the RQB but whose production has been continually below average. Recommendations should be retain on recruiting duty or recommended for transfer for incompatibility with recruiting duty
4.3-3 |
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Term
What are the 3 types of transfers? |
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Definition
1) Incompatible w/recruiting duty
2) no-fault
3) Fault
4.3-3,4 |
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Term
What is a reason for a no-fault transfer? |
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Definition
normally related to the mental and physical well being of the recruiter and/or their family
4.3-3 |
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Term
Fault Transfers are the result of what? |
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Definition
made with prejudice to the recruiter and should reflect unfavorably. Reasons include: recruiter malpractice, misconduct, misuse of gov property or funds, indebtedness and failure to discharge just obligations
4.3-4 |
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Term
Who can approve a short distance (no cost) Move? |
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Definition
Most be less that 50 miles from the member's household goods to proposed PDS can be approved by the NRD CO. All moves over 50 miles must be approved by Region |
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Term
What is an out of proximity move and who can approve it? |
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Definition
if the new assignment involves a changed of PDS that is not in prox to the old PDS, a PCS order is required. The member must have a min of twelve months on board with at least 18 months remaining onboard. Cannot be executed until the month authorized by BUPERS orders.
4.3-5 |
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Term
What is a Permissive Reassignment for Personal Convenience move and who can approve it? |
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Definition
member can request a transfer to a new PDS solely for personal convenience. Should not be used solely for upward mobility
4.3-5 |
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Term
What is the relationship between circumstances, needs, and features/benefits in the need satisfaction selling process? |
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Definition
Circumstances cause needs and features/benefits satisfy needs. |
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Term
What is the definition of a circumstance? |
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Definition
facts, events, and conditions in the customer's environment |
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Term
What is the definition of a need? |
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Definition
a desire to improve or accomplish something |
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Term
What is the definition of a feature? |
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Definition
A characteristic of a product or organization |
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Term
What is the definition of a benefit? |
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Definition
what a feature means to a customer |
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Term
What are the two main tasks of coaching? |
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Definition
Diagnosis and Action Planning |
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Term
What do you need to build a conducive coaching environment? |
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Definition
knowledge, communication, planning skills, developmental climate |
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Term
What are the types of interviews? |
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Definition
Joint Interview and Coaching Interview (observed, supporting, modeling) |
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Term
What are the steps of Diagnosis? |
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Definition
Set the stage, explore the situation, confirm buy-in on a diagnosis |
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Term
What are the steps of Action Planning? |
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Definition
Set the state, explore a plan, confirm buy-in on action plan |
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Term
In the diagnosis, Specifically what are you looking for during each step? |
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Definition
Set the stage (state the topics to be covered)
Explore the Situation ( Rec point of view and Your point of view)
Confirm buy-in on diagnosis (check on agreement)
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Term
In Action Planning, what are you specifically looking for in each step? |
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Definition
Set the state (position action planning)
Explore a plan (rec point of view and Your point of view)
Confirm buy-in on action plan (summarize and check for agreement) |
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Term
What are some thing you can do to get "unstuck?"
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Definition
Use thought provoking question, position the discussion and ask speculative or comparative probes, take a break, take a walk, reschedule |
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Term
Coaches who excel at creating a developmental climate tend to share what certain values or beliefs? |
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Definition
The are committed to helping their recruiters succeed, they stay involved, they use authority and control wisely, their view of recruiters is visionary |
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Term
What are the three challenges of coaching? |
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Definition
Diversity (on size never fits all), Time (there is never enough of it), Control (it's hard to give up) |
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Term
What are the three areas to determine interview competence? |
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Definition
Product knowledge, selling skills and sales process, customer knowledge |
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Term
What are the two type of thought-provoking questions that can help you loosen up a discussion? |
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Definition
Speculative Probes (if.....then format)
Comparative Probes |
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Term
What are the steps of Managing the Coaching Process? |
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Definition
The coaching kickoff, Developmental planning (preliminary diagnosis/the developmental coaching conversation), Implementation of a developments action plan (follow up/keeping commitments) |
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Term
How does a developmental coaching conversation differ from other coaching conversations? |
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Definition
more reflective in tone, emphasizing long-term planning, while regular coaching conversation usually focus on immediate situations |
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Term
The initial Training phase ends with what? |
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Definition
A Successful PQS Board
4.4-1 |
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Term
What are the different types of training? |
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Definition
Professional, PQS, RDB, Command Indoc, GMT, OJT, In-Rate, Sales, and required annual Training |
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Term
What are the two different kinds of command indoc? |
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Definition
Command and station. Must be completed in the first 45 Days
4.4-2 |
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Term
How long do recruiters have to complete their initial PQS? |
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Definition
6 months with an additional 3 months for remediation.
4.4-4 |
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Term
How long do recruiters have to complete RINC pqs within what time period? |
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Definition
Their 1st 18 months on board
4.4-4 |
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Term
What are the requirements to be qual'd for ACR? |
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Definition
ZS Certified with a minimum of 24mo experience, recommended for advancement, CO/Region Commander recommendation, CRFA grad
4.4-4 |
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